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Flexible Kundeninteraktionsprozesse Im Communication Center - Informationstechnologie Und Oekonomie Michael Zapf German edition
Flexible Kundeninteraktionsprozesse Im Communication Center - Informationstechnologie Und Oekonomie
Michael Zapf
Originally presented as the author's thesis--Universiteat Bayreuth, 2001.
223 pages, Illustrations, unspecified
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 9 de septiembre de 2003 |
| ISBN13 | 9783631515105 |
| Editores | Peter Lang AG |
| Páginas | 223 |
| Dimensiones | 150 × 220 × 10 mm · 448 g (Peso (estimado)) |
| Lengua | Alemán |
| Editor | Schader, Martin |
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