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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus - Management for Professionals Soumit Sain Softcover reprint of the original 1st ed. 2014 edition
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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus - Management for Professionals
Soumit Sain
This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.
225 pages, 33 black & white illustrations, 2 colour illustrations, biography
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 23 de agosto de 2016 |
| ISBN13 | 9783319381404 |
| Editores | Springer International Publishing AG |
| Páginas | 207 |
| Dimensiones | 155 × 235 × 12 mm · 326 g |
| Lengua | Alemán |
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