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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus - Management for Professionals Soumit Sain 2014 edition
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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus - Management for Professionals
Soumit Sain
This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.
225 pages, 33 black & white illustrations, 2 colour illustrations, biography
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 18 de julio de 2014 |
| ISBN13 | 9783319050584 |
| Editores | Springer International Publishing AG |
| Páginas | 207 |
| Dimensiones | 159 × 243 × 17 mm · 498 g |
| Lengua | Inglés |
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