Recomienda este artículo a tus amigos:
Telephone Skills - Management Shapers Patrick Forsyth New edition
Telephone Skills - Management Shapers
Patrick Forsyth
Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.
96 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 1 de marzo de 2000 |
| ISBN13 | 9780852928653 |
| Editores | Chartered Institute of Personnel & Devel |
| Páginas | 96 |
| Dimensiones | 127 × 195 × 9 mm · 110 g |
Mas por Patrick Forsyth
Mostrar todo![Cover for Patrick Forsyth · How to Manage Your Time Effectively: Be Organized, Productive and Get Things Done - Creating Success series (Paperback Book) [7 Revised edition] (2026)](https://imusic.b-cdn.net/images/item/original/692/9781398619692.jpg?patrick-forsyth-2026-how-to-manage-your-time-effectively-be-organized-productive-and-get-things-done-creating-success-series-paperback-book&class=scaled&v=1728922588)
![Cover for Patrick Forsyth · How to Write Reports and Proposals: Create Attention-Grabbing Documents that Achieve Your Goals - Creating Success series (Paperback Book) [7 Revised edition] (2026)](https://imusic.b-cdn.net/images/item/original/708/9781398619708.jpg?patrick-forsyth-2026-how-to-write-reports-and-proposals-create-attention-grabbing-documents-that-achieve-your-goals-creating-success-series-paperback-book&class=scaled&v=1741642213)
![Cover for Patrick Forsyth · How to Write Reports and Proposals: Create Attention-Grabbing Documents that Achieve Your Goals - Creating Success series (Paperback Book) [6 Revised edition] (2022)](https://imusic.b-cdn.net/images/item/original/104/9781398606104.jpg?patrick-forsyth-2022-how-to-write-reports-and-proposals-create-attention-grabbing-documents-that-achieve-your-goals-creating-success-series-paperback-book&class=scaled&v=1649068819)
![Cover for Patrick Forsyth · Successful Time Management: How to be Organized, Productive and Get Things Done - Creating Success series (Paperback Book) [6 Revised edition] (2022)](https://imusic.b-cdn.net/images/item/original/197/9781398606197.jpg?patrick-forsyth-2022-successful-time-management-how-to-be-organized-productive-and-get-things-done-creating-success-series-paperback-book&class=scaled&v=1648885625)
![Cover for Patrick Forsyth · Meetings - Smart Skills (Paperback Book) [UK edition] (2011)](https://imusic.b-cdn.net/images/item/original/375/9781907756375.jpg?patrick-forsyth-2011-meetings-smart-skills-paperback-book&class=scaled&v=1471446571)
Mere med samme udgiver
![Cover for Iain Henderson · Human Resource Management for MBA and Business Masters (Paperback Book) [3 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/429/9781843984429.jpg?iain-henderson-2017-human-resource-management-for-mba-and-business-masters-paperback-book&class=scaled&v=1583204561)
![Cover for David Clutterbu · Building and Sustaining a Coaching Culture (Paperback Book) [UK Ed. edition] (2016)](https://imusic.b-cdn.net/images/item/original/767/9781843983767.jpg?david-clutterbu-2016-building-and-sustaining-a-coaching-culture-paperback-book&class=scaled&v=1506619766)
![Cover for Jim Stewart · Designing, Delivering and Evaluating L&D : Essentials for Practice (Paperback Book) [UK Ed. edition] (2014)](https://imusic.b-cdn.net/images/item/original/606/9781843983606.jpg?jim-stewart-2014-designing-delivering-and-evaluating-l-d-essentials-for-practice-paperback-book&class=scaled&v=1500652726)
![Cover for Sue Hutchinson · Performance Management : Theory and Practice (Paperback Book) [UK Ed. edition] (2013)](https://imusic.b-cdn.net/images/item/original/057/9781843983057.jpg?sue-hutchinson-2013-performance-management-theory-and-practice-paperback-book&class=scaled&v=1605611387)
![Cover for Paul Albert Iles · International Human Resource Management : A Cross-cultural and Comparative Approach (Paperback Book) [New Ed. edition] (2013)](https://imusic.b-cdn.net/images/item/original/002/9781843983002.jpg?paul-albert-iles-2013-international-human-resource-management-a-cross-cultural-and-comparative-approach-paperback-book&class=scaled&v=1542621882)
![Cover for Jim Stewart · Developing People and Organisations (Paperback Book) [UK Ed. edition] (2012)](https://imusic.b-cdn.net/images/item/original/132/9781843983132.jpg?jim-stewart-2012-developing-people-and-organisations-paperback-book&class=scaled&v=1605150498)
![Cover for Simon Robinson · Business Ethics in Practice (Paperback Book) [UK Ed. edition] (2012)](https://imusic.b-cdn.net/images/item/original/722/9781843982722.jpg?simon-robinson-2012-business-ethics-in-practice-paperback-book&class=scaled&v=1575927831)
![Cover for Helen Francis · People and Organisational Development : A new Agenda for Organisational Effectiveness (Paperback Book) [UK Ed. edition] (2012)](https://imusic.b-cdn.net/images/item/original/692/9781843982692.jpg?helen-francis-2012-people-and-organisational-development-a-new-agenda-for-organisational-effectiveness-paperback-book&class=scaled&v=1615022679)
![Cover for Stephen Taylor · Contemporary Issues in Human Resource Management (Paperback Book) [UK Ed. edition] (2011)](https://imusic.b-cdn.net/images/item/original/582/9781843980582.jpg?stephen-taylor-2011-contemporary-issues-in-human-resource-management-paperback-book&class=scaled&v=1411665606)
![Cover for Pauline Dibben · Employment Relations : A Critical and International Approach (Paperback Book) [Annotated edition] (2011)](https://imusic.b-cdn.net/images/item/original/685/9781843982685.jpg?pauline-dibben-2011-employment-relations-a-critical-and-international-approach-paperback-book&class=scaled&v=1617769815)
![Cover for Jim Stewart · Learning and Talent Development (Paperback Book) [UK Ed. edition] (2011)](https://imusic.b-cdn.net/images/item/original/500/9781843982500.jpg?jim-stewart-2011-learning-and-talent-development-paperback-book&class=scaled&v=1605615989)
![Cover for Roy Horn · The Business Skills Handbook (Paperback Book) [UK Ed. edition] (2009)](https://imusic.b-cdn.net/images/item/original/180/9781843982180.jpg?roy-horn-2009-the-business-skills-handbook-paperback-book&class=scaled&v=1583133257)
![Cover for Kathy Daniels · Employee Relations in an Organisational Context (Paperback Book) [UK Ed. edition] (2006)](https://imusic.b-cdn.net/images/item/original/381/9781843981381.jpg?kathy-daniels-2006-employee-relations-in-an-organisational-context-paperback-book&class=scaled&v=1605484602)
![Cover for Alison Hardingham · The Coach's Coach : Personal development for personal developers (Paperback Book) [UK Ed. edition] (2004)](https://imusic.b-cdn.net/images/item/original/759/9781843980759.jpg?alison-hardingham-2004-the-coach-s-coach-personal-development-for-personal-developers-paperback-book&class=scaled&v=1430694982)
![Cover for Graham Lee · Leadership Coaching: From Personal Insight to Organisational Performance (Paperback Book) [UK Ed. edition] (2003)](https://imusic.b-cdn.net/images/item/original/964/9780852929964.jpg?graham-lee-2003-leadership-coaching-from-personal-insight-to-organisational-performance-paperback-book&class=scaled&v=1430694948)
![Cover for Penny Hackett · Training Practice (Paperback Book) [UK Ed. edition] (2003)](https://imusic.b-cdn.net/images/item/original/803/9780852929803.jpg?penny-hackett-2003-training-practice-paperback-book&class=scaled&v=1430694947)
Ver todo de Patrick Forsyth ( Ej. Paperback Book , Hardcover Book y Book )