A Trauma-Informed Approach to Library Services - Rebecca Tolley - Libros - American Library Association - 9780838919811 - 14 de julio de 2020
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A Trauma-Informed Approach to Library Services

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Though originating in the fields of health and social services, trauma-Informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are a few of the benefits. In this important book Tolley puts these ideas into the library context.


192 pages, 1 illustration

Medios de comunicación Libros     Paperback Book   (Libro con tapa blanda y lomo encolado)
Publicado 14 de julio de 2020
ISBN13 9780838919811
Editores American Library Association
Páginas 192
Dimensiones 228 × 152 × 14 mm   ·   264 g

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