Recomienda este artículo a tus amigos:
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice Roland T. Rust 1.º edición
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice
Roland T. Rust
This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.
320 pages, tables, figures, index
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 31 de julio de 2002 |
| ISBN13 | 9780765608079 |
| Editores | Taylor & Francis Ltd |
| Páginas | 320 |
| Dimensiones | 152 × 229 × 21 mm · 453 g |
| Lengua | Inglés |
| Editor | Kannan, P.k. |
| Editor | Rust, Roland T. |
Mas por Roland T. Rust
Mostrar todoMere med samme udgiver
Ver todo de Roland T. Rust ( Ej. Paperback Book , Hardcover Book y Book )