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Making Quality Happen R.M. McNealy 1993 edition
Making Quality Happen
R.M. McNealy
A step-by-step approach for implementing a quality improvement process in any type of organization. The book outlines procedures that should help improve the organization's customer impact, reduce its cost structure, increase its competitive market share and maximize its employee productivity.
192 pages, black & white illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 31 de julio de 1993 |
| ISBN13 | 9780412553103 |
| Editores | Chapman and Hall |
| Páginas | 192 |
| Dimensiones | 155 × 235 × 12 mm · 399 g |
| Lengua | Inglés |
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