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Implementing ISO / IEC 20000 Certification: The Roadmap Jan Van Bon
Implementing ISO / IEC 20000 Certification: The Roadmap
Jan Van Bon
The Certification for organizations within the IT Service Management environment. Reflects the increasing desire to have a certification that moves beyond the individual employee. Aimed at a broad range of practitioners, trainers and students working in IT and other environments.
198 pages, illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 1 de febrero de 2008 |
| ISBN13 | 9789087530822 |
| Editores | van Haren Publishing |
| Páginas | 214 |
| Dimensiones | 241 × 172 × 12 mm · 458 g |