Olga Kraynova

Management of enterprises in the field of information technology Olga Kraynova

The problems of functioning of enterprises in the field of information technology require the introduction of effective approaches to management, capable of forming a high level of competitiveness and ensuring maximum satisfaction of the exclusive needs of customers. In the monograph the logistic concept serves as a tool to improve the management of IT-enterprises. The presented study actualizes the expediency of the development of theoretical and methodological provisions and development of practical recommendations for logistics management of IT-enterprises, and in this regard, is of particular interest to researchers and practitioners. The author substantiates the significance of logistics management and identifies its features for optimizing the parameters of economic flows, develops an organizational mechanism of logistics and structures related processes. The monograph formulates methodological provisions to improve the quality of IT-services, identifies sets of logistic operations to implement them, proposes a model to optimize financial flows, which, according to the author, will achieve a high level of competitiveness in the market.