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Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards - Fokus Dienstleistungsmarketing
Maxie Schmidt
436 pages, black & white illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 15 de enero de 2008 |
| ISBN13 | 9783835009172 |
| Editores | Gabler Verlag |
| Páginas | 402 |
| Dimensiones | 148 × 210 × 23 mm · 517 g |
| Lengua | Alemán |
| Colaborador | Prof. Dr. Bernd Stauss |
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