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Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur Und Fallstudien Aus Der Finanzdienstleistungsbranche Harald Salomann 2008 edition
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Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur Und Fallstudien Aus Der Finanzdienstleistungsbranche
Harald Salomann
230 pages, black & white illustrations, black & white tables, bibliography
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 26 de febrero de 2008 |
| ISBN13 | 9783834908414 |
| Editores | Gabler Verlag |
| Páginas | 230 |
| Dimensiones | 148 × 210 × 14 mm · 308 g |
| Lengua | Alemán |
| Colaborador | Prof. Dr. Walter Brenner |
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