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Kundenzufriedenheit: Wie Kundentreue Im Dienstleistungsbereich Die Rentabilitat Steigert Alberto Q Quartapelle Softcover Reprint of the Original 1st 1996 edition
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Kundenzufriedenheit: Wie Kundentreue Im Dienstleistungsbereich Die Rentabilitat Steigert
Alberto Q Quartapelle
211 pages, black & white illustrations, bibliography
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 13 de noviembre de 2013 |
| ISBN13 | 9783642648335 |
| Editores | Springer-Verlag Berlin and Heidelberg Gm |
| Páginas | 211 |
| Dimensiones | 156 × 234 × 12 mm · 326 g |
| Lengua | Alemán |
| Traductor | Larsen, G |
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