Robert Kern
Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce - Lecture Notes in Business Information Processing Robert Kern 2014 edition

Name: Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce - Lecture Notes in Business Information Processing
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Author: Robert Kern

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Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce - Lecture Notes in Business Information Processing

Robert Kern

2014 edition

How can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester?

Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface between requesters who need to get work done and a large crowd of workers who want to perform work. An early example of such a platform is Amazon?s Web marketplace Mturk, on which service requesters can publish open calls for so-called human intelligence tasks (HITs).

Robert Kern?s work makes a considerable contribution toward solving the quality problem for scalable human work. On the basis of a comprehensive framework of cloud labor, he develops a set of methods to conceptually measure and aggregate the quality of human work results, implements a platform to put those methods to work, and evaluates their application in a number of very compelling, real-world scenarios successfully combining concepts from statistics, information technology, and management. Reading this book will be beneficial to novices in cloud labor services looking for orientation in this new field as well as to advanced researchers and practitioners developing cloud quality concepts.

231 pages, 49 black & white illustrations, biography

Medios de comunicación	Libros Paperback Book (Libro con tapa blanda y lomo encolado)
Publicado	23 de septiembre de 2014
ISBN13	9783319097756
Editores	Springer International Publishing AG
Páginas	215
Dimensiones	155 × 235 × 12 mm · 331 g
Lengua	Inglés