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Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It Fiona Urquhart
Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It
Fiona Urquhart
Presents mechanisms, tools, and techniques to help embed excellence as the foundation of value that an organization delivers. The book contains practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.
134 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 30 de junio de 2019 |
| ISBN13 | 9781949991178 |
| Editores | Business Expert Press |
| Páginas | 134 |
| Dimensiones | 228 × 151 × 12 mm · 208 g |
| Lengua | Inglés |
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