Gupta Ram

Hotels an Enigma Gupta Ram

The Hospitality Industry is perhaps the oldest industry in the world. What started off by providing accommodation to traveling merchants gradually blossoming into a global, multibillion dollar industry. With time, the Hospitality Industry refined its offering, products, and styles to match the ever-increasing demands of its users. Today, we have specialized hotels catering to different segments of users, where the experiences are tailored to the minutest detail.

In this book, I have briefly touched upon the various facets of the Hospitality Industry. From management of hotels to the people behind the successful operation of a hotel to the essentials of becoming a good employee, I have covered all this and more in a series of short articles.

Summarizing my 45 years of experience into a book wasn't easy, but I have, nonetheless, made an honest attempt to keep all articles informative and engaging. This book will be a valuable resource to people employed within the industry as well as guests who would like to take a peek at what goes on behind the scene. I hope you enjoy it.