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Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice Orlando E Blake PhD
Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice
Orlando E Blake PhD
How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.
108 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 29 de junio de 2003 |
| ISBN13 | 9781591133599 |
| Editores | Booklocker Inc.,US |
| Páginas | 108 |
| Dimensiones | 140 × 216 × 6 mm · 145 g |
| Lengua | Inglés |