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The Race Without a Finish Line: America's Quest for Total Quality Warren H. Schmidt
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The Race Without a Finish Line: America's Quest for Total Quality
Warren H. Schmidt
A guide to implementing total quality ("the art of continuous improvement with customer satisfaction as the goal") at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on quality, and include case examples from award winners.
402 pages, Illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 11 de noviembre de 1992 |
| ISBN13 | 9781555424626 |
| Editores | John Wiley & Sons Inc |
| Páginas | 402 |
| Dimensiones | 161 × 239 × 34 mm · 802 g |
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