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10 Essentials for High Performance Quality in the 21st Century Stamatis, Diomidis H. (Contemporary Consultants Co., Southgate, Michigan, USA) 1.º edición
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10 Essentials for High Performance Quality in the 21st Century
Stamatis, Diomidis H. (Contemporary Consultants Co., Southgate, Michigan, USA)
Identifying 10 steps readers can follow to optimize the quality of products and improve customer satisfaction, the book explains the rationale behind each of the steps in separate chapters. It addresses specific quality issues in six different sectors of the economy and provides statistics, tables, and figures from various organizations that sup
360 pages, 13 black & white illustrations, 17 black & white tables
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 20 de diciembre de 2011 |
| ISBN13 | 9781439876008 |
| Editores | Taylor & Francis Inc |
| Páginas | 360 |
| Dimensiones | 153 × 242 × 23 mm · 650 g |
| Lengua | Inglés |
