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Customer Loyalty: A Guide for Time Travelers S. Robinson 2006 edition
Customer Loyalty: A Guide for Time Travelers
S. Robinson
The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations.
256 pages, 24 cm
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 7 de noviembre de 2005 |
| ISBN13 | 9781403997630 |
| Editores | Palgrave USA |
| Páginas | 174 |
| Dimensiones | 162 × 241 × 16 mm · 430 g |
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