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Five Star Service: How to deliver exceptional customer service Michael Heppell 3.º edición
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Five Star Service: How to deliver exceptional customer service
Michael Heppell
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
296 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 24 de septiembre de 2015 |
| ISBN13 | 9781292100203 |
| Editores | Pearson Education Limited |
| Páginas | 296 |
| Dimensiones | 138 × 215 × 19 mm · 382 g |
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