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South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace - Technology, Work and Globalization Leslie P. Willcocks
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South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace - Technology, Work and Globalization
Leslie P. Willcocks
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
240 pages, 8 black & white tables, 15 figures
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 12 de febrero de 2015 |
| ISBN13 | 9781137474049 |
| Editores | Palgrave Macmillan |
| Género | Interdisciplinary Studies > African Studies |
| Páginas | 211 |
| Dimensiones | 245 × 166 × 19 mm · 512 g |
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