Mark Warren

New Zealand TWI: Coaching Guides Mark Warren

The New Zealand Coaching Guides were developed to support trainers - to provide them with standard work in applying the TWI programs. Most of the 36 Coaching Guides are organized following the Job Instruction job breakdown format for ease of use. These materials are the result of more than 30 years of continual development. One of the first projects for the New Zealand TWI Service was to establish a research group to validate and improve the TWI programs to improve the outcomes for their enterprises. In 1947 New Zealand had only 6 companies with more than 500 employees. The best examples of TWI use in the USA and England were with the larger companies. Elizabeth (Betty) Huntington was the first trainer, having been trained in England from 1944-1946, made an immediate effort get in touch with the American founders of TWI. She corresponded with the TWI Foundation for more than 20 years, using them as mentors and a resource for further development.