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The Routledge Handbook of Service Research Insights and Ideas 1.º edición
The Routledge Handbook of Service Research Insights and Ideas
This volume offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design.
520 pages, 57 Line drawings, black and white; 26 Tables, black and white; 57 Illustrations, black an
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 16 de abril de 2020 |
| ISBN13 | 9780815372530 |
| Editores | Taylor & Francis Inc |
| Páginas | 540 |
| Dimensiones | 150 × 220 × 20 mm · 1,16 kg |
| Lengua | Inglés |
| Editor | Bridges, Eileen (Kent State University, USA.) |
| Editor | Fowler, Kendra |