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Delivering Knock Your Socks Off Service Performance Research Associates Fifth edition
Delivering Knock Your Socks Off Service
Performance Research Associates
Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even "customers from hell" with a positive impression.
224 pages, ill
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 29 de octubre de 2011 |
| Fecha de lanzamiento original | 2018 |
| ISBN13 | 9780814417553 |
| Editores | HarperCollins Focus |
| Páginas | 224 |
| Dimensiones | 153 × 231 × 23 mm · 317 g |
| Lengua | Inglés |
| Illustrator | Bush, John |