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101 Activities for Delivering Knock Your Socks Off Service Ann Thomas Special edition
101 Activities for Delivering Knock Your Socks Off Service
Ann Thomas
From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.
256 pages, illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 6 de marzo de 2018 |
| ISBN13 | 9780814414446 |
| Editores | HarperCollins Focus |
| Páginas | 384 |
| Dimensiones | 188 × 234 × 24 mm · 776 g |
| Lengua | Inglés |
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