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Quality Improvement in European Public Services: Concepts, Cases and Commentary Pollitt, Christopher, C
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Quality Improvement in European Public Services: Concepts, Cases and Commentary
Pollitt, Christopher, C
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
204 pages, 1, black & white illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 5 de junio de 1995 |
| ISBN13 | 9780803974654 |
| Editores | SAGE Publications Inc |
| Páginas | 208 |
| Dimensiones | 214 × 138 × 13 mm · 262 g |
| Lengua | Inglés |
| Editor | Bouckaert, Geert |
| Editor | Pollitt, Christopher |
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