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Customer Relationship Management in Electronic Markets Iyer, Gopalkrishnan R (Florida Atlantic Univ, Boca Raton, FL, USA) 1.º edición
Customer Relationship Management in Electronic Markets
Iyer, Gopalkrishnan R (Florida Atlantic Univ, Boca Raton, FL, USA)
Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help build Internet relationships that lead to customer retention and long-term loyalty.
130 pages, illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 7 de mayo de 2004 |
| ISBN13 | 9780789019448 |
| Editores | Taylor & Francis Inc |
| Páginas | 124 |
| Dimensiones | 138 × 216 × 13 mm · 390 g |
| Lengua | Inglés |