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Services Marketing and Management Audrey Gilmore
Services Marketing and Management
Audrey Gilmore
Provides a consideration of how services are conceptualized, designed and managed, creating the basis for an understanding of the multi-dimensional aspects of services. This book explores the effect of organizational structures, management styles, marketing and management competencies on service management decision making and implementation.
216 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 15 de mayo de 2003 |
| ISBN13 | 9780761941583 |
| Editores | SAGE Publications Inc |
| Páginas | 216 |
| Dimensiones | 171 × 241 × 13 mm · 400 g |
| Lengua | Inglés |