Marc Holzer

Government at Work: Best Practices and Model Programs Marc Holzer

This book presents persuasive arguments in support of public service and those who work within it. Clearly, some services should come under government control: public safety, highways, armed and emergency service, water, sewage, parks, schools. Others, however, are operating in answer to problems that society fails to solve. The public sector requires complex problem-solving processes - never simple solutions - and, despite the negative image imprinted on the public consciousness, Government at Work shows how so-called bureaucrats do a difficult job well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity and excellence are not strangers to government programmes. The publ