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Quality Issues in Heritage Visitor Attractions Ian Yeoman 1.º edición
Quality Issues in Heritage Visitor Attractions
Ian Yeoman
Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.
296 pages, black & white illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 4 de diciembre de 2000 |
| ISBN13 | 9780750646758 |
| Editores | Taylor & Francis Ltd |
| Páginas | 294 |
| Dimensiones | 245 × 169 × 26 mm · 628 g |
| Lengua | Inglés |
| Editor | Drummond, Siobhan |
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