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When Digital Becomes Human: The Transformation of Customer Relationships Steven Van Belleghem Re-issue edition
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When Digital Becomes Human: The Transformation of Customer Relationships
Steven Van Belleghem
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 3 de marzo de 2016 |
| ISBN13 | 9780749479152 |
| Editores | Kogan Page Ltd |
| Páginas | 208 |
| Dimensiones | 245 × 163 × 18 mm · 450 g |
| Lengua | Inglés |
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