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Outside In: The Power of Putting Customers at the Center of Your Business Manning Harley Manning 1.º edición
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Outside In: The Power of Putting Customers at the Center of Your Business
Manning Harley Manning
For readers of Delivering Happiness and The New Gold Standarda revolutionary approach to understanding and mastering the customer experience from Forrester Research.
272 pages
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 28 de agosto de 2012 |
| ISBN13 | 9780547913988 |
| Editores | HMH Books |
| Páginas | 272 |
| Dimensiones | 162 × 236 × 29 mm · 476 g |
| Lengua | Inglés |
| Colaborador | Josh Bernoff |
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