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Class Acts: Service and Inequality in Luxury Hotels Rachel Sherman
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Class Acts: Service and Inequality in Luxury Hotels
Rachel Sherman
Goes behind the scenes in two urban luxury hotels to give a picture of the workers who care for and cater to wealthy guests. This work offers an analysis of what the luxury service consists of, how managers organize its production, and how workers and guests negotiate the inequality between them.
373 pages, 2 line illustrations, 5 tables
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 17 de enero de 2007 |
| ISBN13 | 9780520247826 |
| Editores | University of California Press |
| Páginas | 373 |
| Dimensiones | 159 × 230 × 22 mm · 510 g |
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