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Process Improvement and Quality Management in the Retail Industry George, Stephen (Duke University Medical Centre, Durham, North Carolina, USA)
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Process Improvement and Quality Management in the Retail Industry
George, Stephen (Duke University Medical Centre, Durham, North Carolina, USA)
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award.
256 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 1 de agosto de 2005 |
| ISBN13 | 9780471723233 |
| Editores | John Wiley & Sons Inc |
| Páginas | 256 |
| Dimensiones | 191 × 242 × 15 mm · 453 g |
