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Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback Ann Thomas
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Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback
Ann Thomas
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience.
224 pages, Illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 24 de mayo de 2010 |
| ISBN13 | 9780470563557 |
| Editores | John Wiley & Sons Inc |
| Páginas | 224 |
| Dimensiones | 159 × 235 × 23 mm · 399 g |
| Lengua | Inglés |
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