Public Administration Reformation: Market Demand from Public Organizations - Routledge Critical Studies in Public Management - Yogesh K Dwivedi - Libros - Taylor & Francis Ltd - 9780415836678 - 14 de noviembre de 2013
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Public Administration Reformation: Market Demand from Public Organizations - Routledge Critical Studies in Public Management 1.º edición

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In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.

Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.


326 pages, 17 black & white tables, 17 black & white halftones

Medios de comunicación Libros     Hardcover Book   (Libro con lomo y cubierta duros)
Publicado 14 de noviembre de 2013
ISBN13 9780415836678
Editores Taylor & Francis Ltd
Género Aspects (Academic) > Political
Páginas 312
Dimensiones 160 × 235 × 23 mm   ·   586 g
Lengua Inglés  
Editor Dwivedi, Yogesh (Swansea University, UK)
Editor Kumar, Vinod (Carleton University, Canada)
Editor Pandey, Sanjay K (Rutgers University, USA)
Editor Shareef, Mahmud (North South University, Bangladesh)

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