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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels - The Practical Guide to Events and Hotel Management Series Berners, Philip (Edge Hotel School, University of Essex, UK)
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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels - The Practical Guide to Events and Hotel Management Series
Berners, Philip (Edge Hotel School, University of Essex, UK)
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.
176 pages, 23 Line drawings, black and white; 1 Halftones, black and white; 2 Tables, black and whit
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 18 de julio de 2022 |
| ISBN13 | 9780367723873 |
| Editores | Taylor & Francis Ltd |
| Páginas | 180 |
| Dimensiones | 240 × 162 × 21 mm · 410 g |
| Lengua | Inglés |
