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The Customer Copernicus: How to be Customer-Led Charlie Dawson 1.º edición
The Customer Copernicus: How to be Customer-Led
Charlie Dawson
Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2, and Sky, this book describes not only how organisations can become more customer-led (which is where most books stop), but how to address the trickiest growth challenges.
192 pages, 7 Line drawings, black and white; 2 Halftones, black and white; 2 Tables, black and white
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 17 de mayo de 2021 |
| ISBN13 | 9780367539191 |
| Editores | Taylor & Francis Ltd |
| Páginas | 218 |
| Dimensiones | 150 × 220 × 20 mm · 590 g |
| Lengua | Inglés |