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Hospitality Management and Digital Transformation: Balancing Efficiency, Agility and Guest Experience in the Era of Disruption - Business and Digital Transformation Busulwa, Richard (University of South Australia, Australia) 1.º edición
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Hospitality Management and Digital Transformation: Balancing Efficiency, Agility and Guest Experience in the Era of Disruption - Business and Digital Transformation
Busulwa, Richard (University of South Australia, Australia)
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
176 pages, 7 Tables, black and white; 42 Illustrations, black and white
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 29 de diciembre de 2020 |
| ISBN13 | 9780367343545 |
| Editores | Taylor & Francis Ltd |
| Páginas | 242 |
| Dimensiones | 252 × 180 × 23 mm · 626 g |
| Lengua | Inglés |
