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Managing Services: Challenges and Innovation Kathryn Haynes
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Managing Services: Challenges and Innovation
Kathryn Haynes
The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.
224 pages, Illustrationsstrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 5 de diciembre de 2013 |
| ISBN13 | 9780199696086 |
| Editores | Oxford University Press |
| Páginas | 220 |
| Dimensiones | 163 × 240 × 18 mm · 488 g |
| Lengua | Inglés |
| Editor | Grugulis, Irena (Professor of Work and Skills, Professor of Work and Skills, Leeds University Business School) |
| Editor | Haynes, Kathryn (Northern Society Chair in Accounting, Northern Society Chair in Accounting, Newcastle University Business School) |
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