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Managing Global Customers: An Integrated Approach Yip, George S. (Vice President, Director of Research & Innovation, Capgemini Consulting, and Professor of Strategic and International Management, London Business School)
Managing Global Customers: An Integrated Approach
Yip, George S. (Vice President, Director of Research & Innovation, Capgemini Consulting, and Professor of Strategic and International Management, London Business School)
This book highlights the rewards of taking a step beyond global account management to create a Global Customer Management approach, integrating globally all aspects of the relationship between supplier and customer. It gives a framework that guides international companies in using their relationships with global customers to their full potential.
288 pages, Numerous figures and tables
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 18 de octubre de 2007 |
| ISBN13 | 9780199229833 |
| Editores | Oxford University Press |
| Páginas | 288 |
| Dimensiones | 163 × 239 × 22 mm · 548 g |
| Lengua | Inglés |