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Customer Service: Career Success Through Customer Loyalty Paul Timm 6.º edición
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Customer Service: Career Success Through Customer Loyalty
Paul Timm
This textbook provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.
240 pages, black & white illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 12 de julio de 2013 |
| ISBN13 | 9780133056259 |
| Editores | Pearson Education (US) |
| Páginas | 240 |
| Dimensiones | 252 × 205 × 7 mm · 526 g |
| Lengua | Inglés |
