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Managing Customer Service - Institute of Learning & Management Super Series Institute of Leadership & Management 5.º edición
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Managing Customer Service - Institute of Learning & Management Super Series
Institute of Leadership & Management
Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.
120 pages, black & white illustrations, diagrams
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 27 de abril de 2007 |
| ISBN13 | 9780080464190 |
| Editores | Taylor & Francis Ltd |
| Páginas | 106 |
| Dimensiones | 209 × 297 × 7 mm · 302 g |
| Lengua | Inglés |
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