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CRM at the Speed of Light, Fourth Edition Paul Greenberg 4.º edición
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CRM at the Speed of Light, Fourth Edition
Paul Greenberg
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
698 pages, ill
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 16 de octubre de 2009 |
| ISBN13 | 9780071590457 |
| Editores | McGraw-Hill Education - Europe |
| Páginas | 688 |
| Dimensiones | 165 × 238 × 42 mm · 1,16 kg |
| Lengua | Inglés |
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