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![Cover for Steve Difillippo · It's All About the Guest: Exceeding Expectations In Business And In Life, The Davio's Way (Hardcover Book) [First edition] (2013)](https://imusic.b-cdn.net/images/item/original/385/9780762791385.jpg?steve-difillippo-2013-it-s-all-about-the-guest-exceeding-expectations-in-business-and-in-life-the-davio-s-way-hardcover-book&class=scaled&v=1410057696)