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![Cover for Han Van Loon · Process Assessment and Improvement: A Practical Guide (Hardcover Book) [2nd ed. 2007 edition] (2007)](https://imusic.b-cdn.net/images/item/original/443/9780387300443.jpg?han-van-loon-2007-process-assessment-and-improvement-a-practical-guide-hardcover-book&class=scaled&v=1409962958)
![Cover for Han Van Loon · Process Assessment and ISO / IEC 15504: A Reference Book (Hardcover Book) [2nd ed. 2007 edition] (2007)](https://imusic.b-cdn.net/images/item/original/481/9780387300481.jpg?han-van-loon-2007-process-assessment-and-iso-iec-15504-a-reference-book-hardcover-book&class=scaled&v=1402144325)