Managing Hospitality Organizations: Achieving Excellence in the Guest Experience - Robert C. Ford - Libros - SAGE Publications Inc - 9781071876275 - 29 de marzo de 2024
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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience 3 Revised edition

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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.


656 pages

Medios de comunicación Libros     Paperback Book   (Libro con tapa blanda y lomo encolado)
Publicado 29 de marzo de 2024
ISBN13 9781071876275
Editores SAGE Publications Inc
Páginas 656
Dimensiones 255 × 204 × 40 mm   ·   1,54 kg

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